Enabling Zen Beacon on ZenTrack Asset Trackers

Overview

This guide provides comprehensive instructions for enabling Zen Beacon KKM family BLE beacons to work with ZenTrack asset trackers. Once configured, the asset tracker will scan and forward BLE beacon signals to the ZenduOne platform for live tracking and monitoring capabilities.

Prerequisites

Required Components

• Active ZenTrack Asset Tracker: Device must be installed and actively communicating on ZenduOne platform

• Zen Beacon (KKM Family) Devices: Target beacon devices must be powered on and operational

• DMS Portal Access: Administrative access required for sending configuration commands

• ZenduOne Platform Access: Appropriate permissions needed for beacon registration and data monitoring

Implementation Process

Step 1: Send BLE Enable Command via DMS Portal

Command Configuration

To enable BLE beacon scanning on the ZenTrack device, send the following command through DMS Portal:

Command: BLEBEACON,3#

Function: This command enables the ZenTrack to start scanning for BLE beacon signals specifically in KKM family format.

DMS Portal Command Execution

1. Access DMS Portal device management interface

2. Navigate to device command section

3. Click "Send Commands" option

4. Select target devices from device list

5. Enter command BLEBEACON,3# in command field

6. Execute command transmission

Step 2: Add BLE Beacon on ZenduOne

Beacon Registration Process

Once BLE scanning is enabled on the tracker:

1. Navigate to Beacon Management: Go to ZenduOne → Assets → BLE Beacons

2. Initiate Beacon Addition: Click "Add New BLE Beacon"

3. Configure Beacon Details:

   • Beacon ID / MAC Address: Enter unique beacon identifier

   • Name/Label: Assign descriptive beacon name for identification

   • Beacon Type: Select "KKM" from available beacon types

4. Save Configuration: Complete beacon registration

Purpose: This registration process ensures data from the ZenTrack tracker is properly associated with the correct beacon asset for accurate tracking and monitoring.

Step 3: Wait for Data Transmission

Data Appearance Timeline

After completing setup configuration:

• ZenTrack Scanning: Device begins scanning and transmitting nearby BLE beacon data to ZenduOne

• Data Verification: Monitor beacon data under Assets → BLE Beacons → Live Data

• Timeline Expectations: Data appearance may require several minutes depending on device reporting interval and signal strength conditions

Testing and Validation

Verification Checklist

• Beacon Power Status: Ensure beacon is powered and within effective range of asset tracker

• ZenTrack Connectivity: Confirm ZenTrack device is online and recently reported to platform

• Data Timestamp: Check last seen timestamp for BLE beacon in ZenduOne interface

• Signal Strength: Verify adequate signal strength between beacon and tracker for reliable data transmission

Troubleshooting Guide

Common Issues and Solutions

Advanced Troubleshooting

• Command Verification: Ensure DMS Portal command transmission was successful

• Device Communication: Verify ZenTrack device maintains stable communication with platform

• Beacon Configuration: Validate beacon registration details match physical device specifications

• Range Testing: Test beacon detection at various distances to establish optimal placement

Support Resources

For additional assistance beyond this guide:

• GoFleet Support: Contact technical support team for specialized troubleshooting

• ZenTrack BLE Integration Guide: Reference comprehensive PDF documentation for advanced integration scenarios

Technical Notes

• Command Format: The BLEBEACON,3# command specifically enables KKM family beacon format recognition

• Reporting Interval: Data transmission frequency depends on ZenTrack device configuration and network conditions

• Signal Range: BLE beacon detection range varies based on environmental factors and beacon transmission power

• Platform Integration: Successful beacon registration enables comprehensive tracking within ZenduOne ecosystem