How a driver can remove malfunctions on the Drive app

Sometimes, if a driver has a malfunction listed on their driver app, it can cause problems when transferring a logs to an officer. Here is how to remove them:

1. Press the Malfunction Notifications button or the red bar to see more details.

2. Review the Malfunction Events table.

3. Investigate the malfunction and address the problem, then press the Clear button

You can find information on what the malfunctions are and how to diagnose here:

https://support.geotab.com/en-GB/geotab-drive/doc/malfunction-events