Support Team

ZenBeacons

ZenDoor+ (Outdoor)

Product: ZenDoor+
Function: Wireless beacon for door status and temperature monitoring
Protection: Rugged, IP67 water- and dust-resistant
Battery: Built-in, non-replaceable, approx. 1650 days of life
Wireless Protocol: TFT Eddystone (default)
Typical Range: Up to 200 m (line-of-sight)

ZenDoor+ Operations-Guide

ZenDoor+ Troubleshooting-FAQ

ZenDoor+ Installation-Guide

ZenRelay

TopFly Relay – Overview, Installation, Activation & Daily Usage

ZenRelay – Installation Guide

(For operations, support and fleet administrators)

ZenRelay – Operations Guide

(For support, installers, and operations)

ZenRelay – Troubleshooting & FAQ

ZenEye Sensor and Beacon

ZenEye Sensor & ZenEye Beacon – Installation Guide

ZenEye Sensor & ZenEye Beacon – Operations Guide

ZenEye Sensor & ZenEye Beacon – Troubleshooting & FAQ

ZenID is a multi-functional keychain beacon that streamlines driver identification, attendance tracking, passenger counting, and serves as an instant panic button. Perfect for enhancing fleet and workforce management.

ZenID

Product: ZenID
Function: Wireless ID tag with integrated panic button
Form Factor: Wearable or portable ID beacon
Battery: Replaceable (battery access requires careful opening)
Wireless Protocol: BLE (iBeacon / Eddystone, depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)


ZenID Operations Guide

ZenDoor (Indoor)

Product Overview: ZenDoor is a compact wireless beacon designed to monitor door status and temperature in light-to-moderate environments such as office doors, small storage areas, or light-duty vehicles.
The device uses BLE iBeacon payloads to transmit door and temperature data to compatible gateways. It is designed for simple installation using pre-cut double-sided tape and a built-in tamper detection contact.

ZenDoor Installation Guide

Product: ZenDoor
Function: Wireless beacon for door status and temperature monitoring
Protection: Standard (non-rugged)
Battery: Built-in, non-replaceable
Wireless Protocol: BLE (Eddystone / iBeacon depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenDoor Operations Guide

ZenTemp (Outdoor)

Product Overview:
ZenTemp is a rugged BLE beacon designed to monitor temperature and humidity in assets, pallets, or containers. It features a square-shaped base with two parallel rectangular mounting flanges, each with two screw holes (four screws total).
The device is powered by a replaceable battery and has an internal button for manual on/off operation. It is ideal for environments where secure, long-term monitoring is required.

ZenTemp Installation Guide

Product: ZenTemp
Function: Wireless temperature and humidity sensor
Form Factor: Indoor / non-rugged beacon
Battery: Built-in
Wireless Protocol: BLE (KSensor, iBeacon, or Eddystone TLM depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenTemp Operations Guide

ZenTemp+ (Indoor)

Product Overview:
ZenTemp+ is a rugged BLE beacon designed to monitor temperature and humidity in assets, pallets, or containers. It comes in a rectangular casing with small holes on the short sides for screw mounting.
The device is powered by a replaceable battery and can be manually turned on/off using an internal button. It is ideal for long-term, secure deployments where environmental monitoring is required.

ZenTemp+ Installation Guide

Product: ZenTemp+
Function: Rugged wireless temperature and humidity sensor
Form Factor: Indoor/outdoor, ruggedized beacon
Battery: Replaceable
Wireless Protocol: BLE (KSensor, iBeacon, or Eddystone TLM depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenTemp+ Operations Guide

ZenClicker

Product: ZenClicker
Function: Wireless panic / action button
Form Factor: Portable (handheld) or surface-mounted
Battery: Replaceable
Wireless Protocol: BLE (Eddystone / iBeacon depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenClicker Operations Guide

ZenMini

Product: ZenMini
Function: Wireless ID tag with temperature sensing
Form Factor: Compact, portable ID beacon
Battery: Built-in, non-replaceable
Wireless Protocol: BLE (iBeacon or Eddystone TLM, depending on gateway)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenMini Operations Guide

ZenTurbo

Product Overview: ZenTurbo is a BLE beacon designed for asset presence tracking. It is powered by a replaceable battery and can be manually turned on/off using an internal button. The device comes in a circular casing with small oval flanges on opposite sides for optional screw mounting. Pre-cut double-sided tape is included for standard installation.

ZenTurbo Installation Guide

Product: ZenTurbo
Function: Asset presence tracker
Form Factor: Rugged BLE beacon
Battery: Replaceable
Wireless Protocol: BLE (iBeacon or Eddystone, depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenTurbo Operations Guide

ZenTitan

Product Overview: ZenTitan is a BLE beacon designed for asset tracking. It continuously broadcasts presence information and is ideal for vehicles, containers, pallets, or other assets. The device comes in a large rectangular casing with a hole on each short side for mounting (two screws total). Batteries are non-replaceable, and the device is always on.

ZenTitan Installation Guide

Product: ZenTitan
Function: Asset presence tracker
Form Factor: Rugged BLE beacon
Battery: Built-in, non-replaceable
Wireless Protocol: BLE (iBeacon or Eddystone, depending on configuration)
Typical Range: Environment-dependent (line-of-sight recommended)

ZenTitan Operations Guide

ZenBeacons Brochure

Feedback

Roadmap

Changelog

Shubham Mishra

Philip Stanoev

For users and fleet managers who are new onboarding customers.

Start Here

Drivers

ZenduONE Driver's App - Getting started

Fleet Manager

ZenduONE Admin Guide - Getting Started

ZenduONE Fleet App - Getting started

Reman Bhardwaj

Onboarding and Implementation Team

Komal Bajpai

Kamakshi Mahajan

How to install our telematics hardware and installation tools/apps for installers.

Hardware & Installs

This product documentation collection provides a comprehensive, standardized reference for all hardware devices, platform components, and mobile apps in our ecosystem. It centralizes installation and configuration guides, fulfillment workflows, and operational user guides to support onboarding, deployment, and ongoing use. The structure is designed so Product, Engineering, Support, Onboarding, and Sales teams can quickly find accurate, up-to-date information for each product throughout its lifecycle.

Product Documentation

Backend & Network

ZenduIT Indoor

This product documentation collection provides a comprehensive, standardized reference for all hardware devices.

Hardware

Camera Installation Guides

ZenCAM

Install Camera Accessories

DVR Camera Installs

Camera Hardware Specifications

ZenCAM LITE Hardware Specifications Summary

4-PIN Long Camera - Specification Summary

ZenCAM PLUS Hardware Specifications Summary

Wireless Rear Camera Kit Bundle Specifications Summary

Rear 4-PIN Camera Specifications Summary

Dome 4-PIN Camera Specifications Summary

IP67 Side 4-PIN Camera Specifications Summary

ZenCAM M1N DVR System Specifications Summary

ZenCAM X3N NVR System Specifications Summary

Driver 6-PIN Camera (DSM) Specifications Summary

Road 4-PIN Camera (ADAS) Specifications Summary

Power Box Max Specifications Summary

ZenCAM R Watch - Specification Sheet

IP67 BSA Side 4-PIN Camera - Specification Sheet

ZenCAM Monitor Screen Specifications Summary

Power Box Plus - Specification Sheet

AD Plus Datahub - Specification Sheet

ZenCAM Cargo Specifications Summary

Tracker Installation Guides

ZenduSensor TSTH1-B

ZenduTracker TLD2-D

Warrior X

ZenTRACK Power

ZenTRACK Power+

ZenTRACK Solar

ZenTRACK Knight

ZenTRACK Indoor Site Set form

Wireless BLE Relay Installation Guide

Zentrack OBD

This document is a Suntech ST4215U installation guide—a quick-start reference that identifies the device and directs you to Suntech US Support for the complete setup and configuration details. It provides the official link to the online knowledge-base article, where the full step-by-step instructions are maintained.

ZenTRACK - ST4215 (Suntech)

This document provides a detailed, step-by-step guide for installing the ZenTRACK Power device, including wiring, SIM card insertion, LED status indicators, and initial setup. This information is intended for installers, field technicians, and support engineers.

ZenTRACK Power – Professional Installation Guide

Tracker Hardware Specifications

Zentrack Warrior - Specification Sheet

ZenTRACK Knight - Specification Sheet

ZenTRACK OBD - Specification Sheet

ZenTRACK Solar - Specification Sheet

ZenduONE Indoor H4/H4P - Specification Sheet

ZenduONE Indoor MS-M2 - Specification Sheet

ZenTRACK Power+ - Specification Sheet

Zendutracker Z1 - Specification Sheet

Relay Specifications

Geotab Installation Guides

BLE Relay - Specification Sheet

Morgan Crunkleton

Micaela Barattini

Ayesha Zafar

Mohit Bhatia

Gagandeep Sahni

Running into a problem or are you stuck. Start here...

Troubleshooting

ZenCAM Help

Camera Troubleshooting

Camera FAQs

Geotab Help

Geotab Troubleshooting

ZenTRACK Help

Asset Tracker Troubleshooting

Adding Gateways to Indoor Layout Instructions

Driver Identification FOB Keys on ZenduOne

Remote BLE Relay Control for Ignition Cut-off on ZenduOne

Fetch and Edit Asset Tracker Configuration on ZenduONE 

ZenduOne Custom Fields for Asset and User Sections

ZenduONE Maintenance Help

ZenduONE Maintainence FAQs

Assets in ZenduONE Maintance

Troubleshooting imports

ZenduONE Help

ZenduReports

ZenduONE Application

ZenduONE Indoor Help

Reader Configuration

ZenduONE Indoor - Setup MokoSmart Gateways & Beacons in Office

ZenduONE Indoor Site Setup Form

ZenduOne Platform – Indoor Tracking with Multi-Floor Visibility

ZenduONE Work

Driver's App FAQs

Vehicle Not Available for Assignment When Creating a Job

Drivers Are Not Auto Assigned When an Order is Placed via Marketplace

GoZen Custom Add-ins Help

ZenduMaps

KeepTruckin

Zendu Timecard

ZenduLearn

ZenScore

Zendu-Off Road

ZenduBUS

ZenduBUS Troubleshooting Guide

ZenduForms Help

ZenduONE Forms Troubleshooting

Troubleshooting Guide for ZenduONE devices

A-Z on how to use and get started on our applications.

Software Setup

ZenduONE Setup (Cameras, Trackers, Work)

ZenduONE User Guide

ZenduLearn Setup

ZenduONE Maintenance Module

ZenduONE Reports Module

ZenduONE Beacons

Drivers App - User Guide

ZenduONE Fleet User Guide

ZenduONE Maintenance Setup

Adding Assets

Adding Equipment assets

Mobile CMMS

Setting Up New Users

ZenduBUS Setup

ZenduBUS for Administrators

ZenduBUS (Shuttle) for Administrators

ZenduBUS for End Users

MyGeotab Setup

MyGeotab Add-Ins

Geotab Maintenance Center

How To Setup MyGeotab - Guide

Geotab FAQ

Geotab Add-In Setup

ZenduONE Admin Portal Resources

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