Reset Password for Geotab users (New process)
Written By Ayesha Zafar
If a customer calls in to reset the password for a user/driver, we cannot do it from the people - users and drivers option anymore. The process has changed now.
We need to send the reset password link to the customer as below.
https://my.geotab.com/resetPassword.html
It will open this page
Request the customer to enter the registered email and database name, and a reset password link will be sent to the customer’s account.
Related document provided by Geotab.