This document outlines ZenduONE’s key product updates, positioning, audience targeting, benefits, and supporting assets.

Forms Module Updates

Core Positioning
ZenduONE’s enhanced Forms Module empowers fleets to digitize compliance, automate safety workflows, and accelerate maintenance resolution — transforming forms from static paperwork into a strategic operational tool.

Key Message
“Turn driver forms into actionable intelligence with ZenduONE Smart Forms. From DVIRs to safety reports, automate exception handling, reduce downtime, and streamline compliance — all within a single, connected ecosystem.”

Supporting Proof Points

• Conditional Fields → Customize form flows dynamically based on user input, avoiding unnecessary questions and improving completion rates.

• DVIR Forms Integration → Automatically generate maintenance service requests when defects are reported, reducing delays in vehicle repairs.

• Approver Flows → Supervisors can approve or reject driver submissions before finalizing, improving compliance and accountability.

• Rule-Triggered Forms → Automatically assign forms as tasks based on triggered exceptions, ensuring proactive data collection.

• Automated Notifications → Email/SMS alerts can be sent to relevant stakeholders when specific submissions are made, improving response times.

• Safety & Maintenance Alignment → Safety and maintenance form categories directly integrate with ZenduONE’s safety scoring and service request workflows.

• Mobile-First Experience → Drivers can complete, submit, and update forms directly from their ZenduONE mobile app.

Audience Pain Points

• Inefficient form processes with manual reviews.

• Lack of automated safety workflows.

• Delays in triggering maintenance actions.

• Overwhelming forms discourage driver compliance.

Benefits

• Automates safety & maintenance workflows.

• Reduces delays in maintenance handling.

• Simplifies submission processes for drivers.

• Improves data accuracy and compliance.

Target Audience
Fleet managers, safety officers, operations leads, drivers, resellers.

Competitive Edge
Competitors offer basic form submissions; ZenduONE differentiates with advanced automation, triggers, DVIR integrations, and conditional logic.

Use Cases / Scenarios

• DVIR forms create maintenance requests automatically.

• Conditional fields hide unnecessary questions.

• Exception-triggered forms alert users instantly.

• Supervisors approve high-risk submissions directly.

Content Assets Available

• Smart Forms Overview

• Demo Video 1

• Demo Video 2 Product brochures, catalogues, KB articles, sales deck.

Key Metrics to Highlight
↑ Form Adoption Rate
↑ Operational Efficiency
↑ DVIR Compliance
↑ Safety Event Automation
↑ Supervisor Approval Accuracy
↓ Manual Intervention
↓ Time to Resolution
↓ Data Entry Errors

ICP / Industry Segments
Transportation & Logistics, Construction, Utilities & Field Services, Public & School Transportation, Waste Management, Rental & Leasing, Public Works & Winter Operations, Healthcare & Emergency Response, Airports & Security, Food & Pharmaceutical, Agriculture.