How to manually retrieve videos from the ZenduCam device SD card?

Written By Philip Stanoev

This comprehensive guide provides step-by-step instructions for viewing and exporting encrypted ZenduCAM device recordings directly from SD cards using the CEIBA2 application. The process enables access to recorded footage when SD cards are removed from devices and inserted into laptop computers for offline viewing and video export capabilities.

Overview

ZenduCAM device recorded footage is encrypted by default, requiring specialized software for proper viewing and playback functionality. The CEIBA2 application provides essential decryption and playback capabilities for accessing encrypted recordings stored on SD cards when direct device access is unavailable.

Prerequisites

Required Software and Equipment

CEIBA2 Application: Download and install CEIBA2 software for encrypted video playback and export functionality.

Download Link: https://workdrive.zohoexternal.com/external/d85c52db5ff0b3aa9a9244f847e35f1f253da23fb3a955dbd8ebb2cb36bac5c1

Hardware Requirements: Laptop or computer with SD card reader capability for direct SD card access and video processing.

Step-by-Step SD Card Recording Access Process

Software Installation and Setup

  1. CEIBA2 Download: Download the CEIBA2 application zip file from the provided link.

  2. Software Installation: Extract and install the CEIBA2 application on your laptop or computer.

  3. SD Card Insertion: Insert the ZenduCAM SD card into your laptop's SD card reader.

Application Login and Access

  1. CEIBA2 Application Launch: Open the CEIBA2 application after successful installation.

  2. Login Configuration: Configure login parameters with the following credentials:

    • Type: Select "Local"

    • User: Enter "admin"

    • Password: Leave password field empty (no password required)

  3. Login Execution: Click "OK" to complete login process and access the application interface.

Recording Navigation and Playback

  1. Device Serial Selection: After logging in, select the device serial number from the left side menu to access recording availability in calendar layout format.

  2. Date Selection: Double-click on specific date in the calendar interface to view videos available within that particular day.

  3. Timeline Display: Upon date selection, a timeline interface displays with blue bars indicating recording periods for each camera channel, showing time and duration of recorded footage.

  4. Video Playback: Click on desired blue bar representing recording period and click the play button to review recorded footage for that specific time segment.

Video Export Process

  1. Export Initiation: To export footage, click on the scissors button to access video export functionality.

  2. Time Range Selection: Select start and end time parameters for the video segment to be exported and click "OK" to confirm time range.

  3. Export Configuration: In the new export window, configure the following export parameters:

    • Channel Selection: Select specific channels for export

    • Format Selection: Choose "MP4" as export format

    • Export Path: Select destination folder path for exported video files

    • Stream Quality: Select "MainStream only" as export option for optimal quality

  4. Export Completion: Click "OK" to complete the export process and generate video files at the specified location.

Playback Features and Functionality

Calendar Navigation

Date-Based Access: Calendar layout provides intuitive date-based navigation for accessing recordings across different time periods and identifying recording availability.

Timeline Interface

Channel Visualization: Blue bar indicators provide clear visual representation of recording periods across multiple camera channels with precise time and duration information.

Export Capabilities

Flexible Export Options: Export functionality enables custom time range selection, channel-specific exports, and high-quality MP4 format output for offline storage and analysis.

Technical Considerations

Encryption and Security

Default Encryption: ZenduCAM devices implement encryption by default, requiring CEIBA2 software for proper decryption and playback functionality.

File Format Compatibility

MP4 Export Format: Exported videos utilize MP4 format for broad compatibility across various media players and video analysis applications.

Support Resources

Technical Assistance: For CEIBA2 software installation issues, playback problems, or export functionality support, contact technical support for specialized guidance and troubleshooting assistance.

Software Updates: Regularly check for CEIBA2 application updates to ensure compatibility with latest ZenduCAM recording formats and encryption protocols.

The SD card recording access guide provides comprehensive procedures for viewing and exporting encrypted ZenduCAM footage using CEIBA2 software, enabling offline video analysis and evidence management capabilities through direct SD card access methods.