Geotab Drive App - storage capacity limit

Written By Philip Stanoev

This guide provides step-by-step instructions for resolving Geotab Drive login issues caused by the application reaching its storage capacity limit. The solution involves clearing the application cache on both iPhone/iPad and Android devices.

iPhone/iPad Cache Clearing Process

  1. Open Settings on your device

  2. Go to General

  3. Scroll down and select iPhone Storage or iPad Storage

  4. Find and tap on Geotab Drive from the list of apps

  5. Choose Offload App to clear the cache

Android Cache Clearing Process

  1. Open Settings on your device

  2. Navigate to Applications or Apps

  3. Find and tap on Geotab Drive

  4. Select Storage

  5. Tap on Clear Cache to clear the cache

Following these steps will resolve storage capacity limitations preventing successful login to the Geotab Drive application.