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Hardware & Installs

Adding a Geotab-Only Device (No Camera) to ZenduONE Using Its Existing Geotab Serial Number

Written By Vishal Singh

To add a Geotab device that has no camera attached, using a Geotab serial number already registered in MyGeotab:

  1. Use the Geotab tracker/device type in ZenduONE for this asset.

  2. Add the device directly in ZenduONE.

If adding the device returns a "device already exists" error even though the serial isn't actually in conflict, contact support rather than retrying the same entry — this is a known registration issue support can resolve on the backend.

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