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Troubleshooting

Importing historical maintenance schedules and work order history into Geotab via template

Written By Vishal Singh

Geotab supports bulk-importing a fleet's existing maintenance schedules and completed work-order history using a template, instead of entering each record by hand.

Imported records are logged as closed work orders. If the asset wasn't already assigned to a maintenance schedule, Geotab assigns it automatically on import.

Field rules that aren't obvious from the template

  1. Maintenance name must exactly match the name of a maintenance schedule that already exists in Geotab. A near-match or typo won't link to the right schedule — it will either fail or create an unlinked record.

  2. Odometer reading is the field to fill in, not engine hours. Geotab automatically pairs the odometer entry with the matching engine-hours value, so you don't need to enter both.

  3. Work-order reference is optional — use it to carry over your own internal work-order number for cross-referencing later.

Getting the maintenance name wrong is the most common reason an import doesn't link correctly, so double-check it against the schedule list before uploading.