Identifying a Camera's Exact Model from Its Device ID

When a camera's model isn't shown in the portal or a CRM quote, its device ID gives a rough hint, but isn't fully reliable on its own.

Known prefixes

• IDs starting with 004C are typically a DVR model.
• IDs starting with 00D are typically a Plus model.
• IDs starting with 00F are typically a Lite model.

These prefixes aren't exact — some model variants can be confused with others. Treat the device-ID prefix as a starting guess, not a confirmed identification.

When the prefix isn't enough

If you need a confirmed model and the prefix isn't conclusive, contact support with the device ID.