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ZenCAM Installation

ZenCAM Body - Us Guide

Written By Onboarding and Implementation Team

Button Function & Description

Button

Pressing Mode

Description

Power button

Press

Power on when in the power-off status

Press and hold (3S)

LCD screen is on display when in the power-on status

Press and hold (10S)

System reset

Record button

Press one time or double press.(Configurable)

Press the button in the standby status: activating the recording

Press the button in the power-off status: powering on and activating the recording

Press and hold (3S)

Stop recording

FN

(function) button

Double-press

Activating (deactivating) mute

(During recording)

Press and hold (3S)

Activating (deactivating) AP

M(mark) button

Press

Marking videos (during recording)

Press and hold (3S)

SOS alarm recording

M+FN

Press and hold (3S)

Activating and deactivating the stealth mode

FN+Power

Press

Turn on / off  the Privacy Mode


Power On

Press the power button, the ZenCAM Body status light turns solid red and the logo is displayed on the LCD.

When the ZenCAM Body status light turns from solid red to solid green, and the logo on the LCD disappears and changes to the ZenCAM Body status, the ZenCAM Body is powered on and in standby mode.

In the standby mode, the ZenCAM Body status is displayed on the LCD). On the upper part of the LCD, the status icons for the 4G signal, AP hot spot status, server connection status, GPS positioning, battery percentage, and battery level are displayed in turn.

Status icons

Icon

Name

Description

4G connection signals

Able to search for and connect to 4G signals

No 4G connection

Unable to search for 4G signals

Strong GPS signal

Positioned through GPS

Weak GPS signal

Weak GPS signal

No GPS signal

No GPS signals or positioning deactivated

AP hot spot activated

The AP hots pot function is activated

AP hot spot deactivated

The AP hot spot function is deactivated

WiFi Client connect success

WiFi Client connect success

WiFi Client not connect

WiFi Client not connect

Connected to the platform

Successfully connected to the server

Not connected to the platform

Not connected to the server

No storage space

The remaining storage space is insufficient for recording

Little storage space

The remaining storage space is less than 10%

Battery level

The battery percentage and remaining battery level

Keyword identification

Keyword identification activated on the ZenCAM Body

Storage Low

LCD shows this picture when storage space is less than 10% or 5% or 2% or 1%

Storage Full

LCD shows this picture when storage space is full

Privacy Mode OFF

Exiting privacy mode .

Privacy Mode ON

Entering privacy mode success

Battery low

LCD shows this picture when battery  is less than 60% or 20%

High temperature

If the ZenCAM Body does not on the dock and the temperature is higher than 55° C it will remind you.

Power off

ZenCAM Body power off

Power on

ZenCAM Body power on

Start recording failed

ZenCAM Body starts recording failed

Entering stealth mode

ZenCAM Body enters stealth mode

Upgrade failed

ZenCAM Body upgrades failed

Upgrading

ZenCAM Body is upgrading

Recording Mode


The recording mode can be activated on the ZenCAM Body in an active or passive manner. For the active manner,  you can click the record button or press Mark button for 3s to activate the recording mode. For the passive manner, there are multiple trigger modes for different scenarios. When the ZenCAM Body status is changed to the recording mode, the LCD displays icons indicating the recording mode, and the status light will change accordingly. After the recording mode is activated, real-time monitoring can be implemented on the platform for the ZenCAM Body through 4G networks.

Recording status icons:

Icon

Name

Description

Manual recording

The recording mode activated by manually pressing the record button

Keyword recording

The recording mode activated through keyword detection

Intense movement recording

The recording mode activated through user movement status detection

SOS recording

The recording mode activated by enabling SOS alarms

Live view monitoring

Remote real-time monitoring of the onsite situation is implemented on the platform

ZenCAM Body Linkage recording

The recording mode activated through the other ZenCAM Body linkage


Manual Activation

Press the record button on the ZenCAM Body. The recording light turns red, indicating that the recording is successfully activated.

When the default recording icon is displayed on the LCD, the ZenCAM Body produces two short prompt tones and then starts recording.

In the recording mode, the status light is solid red. After opening the recording,there will be a short sound prompt with vibration periodic according to the video reminder setting, which reminds the user that the video is in progress. You can use the mobile app to set whether the ZenCAM Body has a sound and led light reminder.

Keyword Activation

In some scenarios where users may not be able to manually activate the recording mode, the ZenCAM Body can automatically activate the recording by identifying some key words and report the related status alarms to the platform.

This is only supported in English.

Type

Keyword

Wake-up word

activate bwc

Control words

start recording

mute audio

unmute audio

Alarm words

Drop the gun

Shots fired

Freeze

Drop your gun

Keep your hand

Put your hand

Get down on the ground

Shots fired, give me help

Shots fired, I have been hit

Shots fired officer down

Freeze, stand on the way

Freeze or I will shot

Freeze, don‘t move

Drop your gun now

Drop the gun now

Keep your hands up where I can see

Put your hands up where I can see

Put your hands on the ground

Put your hands on the wheel

Keep your hands on your head

Keep your hands on the lap

Get down on the ground, don’t move

Get down on the ground, drop it

Get down on the ground, head down

Get down on the ground, right now

Emergency Activation

Say an alarm word (such as freeze and put your hand). The ZenCAM Body will automatically identify the command.

After the keyword identification is successful, the ZenCAM Body changes to the recording mode, and the recording icon overlapped with the keyword identification icon is displayed (see the following figure). In this situation, if the ZenCAM Body is connected to the platform through 4G networks, the alarm status will be reported to the platform.

After the keyword recording is activated, the status light turns from solid green to solid red. In the meantime, the ZenCAM Body produces 2 short prompt tones with vibrations.After opening the recording,there will be a short sound prompt with vibration periodic according to the video reminder setting.

Intense Move Activation

To prevent difficulties in forensics in the future due to delayed recording activation in chasing criminals, the ZenCAM Body will identify intense movements of the user through the movement status identification function, and activate the alarm recording.

The user starts running, and the ZenCAM Body identifies the user movement status change.

The alarm recording is activated, and the recording icon overlapped with the intense movement icon is displayed (see the following figure). In this situation, if the ZenCAM Body is connected to the platform through 4G networks, the alarm status will be reported to the platform.

After the intense movement recording is activated, the status light turns from solid green to solid red. In the meantime, the ZenCAM Body produces 2 short prompt tones with vibrations.After opening the recording,there will be a short sound prompt with vibration periodic according to the video reminder setting.

Body Linkage Activation

The ZenCAM Body can link with other ZenCAM Body cameras within a 10m radius to automatically trigger recording.

When ZenCAM Body is activated by ZenCAM Body, the LCD will show the icon below.

SOS Activation

During law enforcement, the law enforcement personnel may encounter emergencies in which the personnel need assistance from the platform. In this situation, the ZenCAM Body can send alarms with the SOS identifier to the platform through 4G/WiFi networks and activate real-time streaming for the platform, so that manual intervention such as remote command can be carried out through the platform.

Press and hold the Mark button of the ZenCAM Body.

The SOS alarm recording is activated, and the recording icon overlapped with the SOS icon is displayed on the LCD (see the following figure).

After the SOS recording is activated, the status light turns from solid green to solid red. In the meantime, the ZenCAM Body produces 2 short prompt tones with vibrations.After opening the recording,there will be a short sound prompt with vibration periodic according to the video reminder setting.

Live View Monitoring

After the recording mode is activated on the ZenCAM Body, the platform can remotely communicate with the ZenCAM Body through 4G networks, and monitor the live view through the ZenCAM Body camera in real time.

The user activates the recording mode using any method. The ZenCAM Body will report alarms and upload the positioning information to the platform through 4G networks.

After receiving the alarms, specify the ZenCAM Body for linkage, and then monitor the user’s current environment in real time.

The status light on the linked ZenCAM Body turns from solid red to blinking red (flashing until the real-time monitoring ends), and a short prompt tone is produced, indicating the monitoring is started.

A "LIVE" icon is displayed on the left side of the LCD, as shown in the following figure. This icon will be displayed until the platform monitoring or ZenCAM Body recording is stopped.

Muting in Recording

In the law enforcement process, there are some scenarios where personal privacy needs to be protected. In such scenarios, you can manually activate the muted recording on the ZenCAM Body to protect the privacy of the law enforcement personnel or the object of law enforcement.

Manual Activation/Deactivation

After the recording mode is activated, the audio recording function is activated by default. In this situation, the unmute icon is displayed on the right side of the recording icon (see the following figure).

Double-press the FN button on the side of the ZenCAM Body.

The status light turns from solid red to solid yellow. The unmute icon is changed to the mute icon on the LCD (see the following figure), indicating that the audio is successfully muted for the recording. The status light remains solid yellow until the muted status is released.

To unmute during the recording, repeat  to double-press the FN button. After a short prompt tone is produced and the mute icon is changed to the unmute icon on the LCD (see the following figure), the audio recording is restored.

Note: You can also identify the mute status according to the status light. Solid yellow indicates the mute status, and solid red indicates the unmute status.

Keyword Activation/Deactivation

Mute Activation

Say the wake-up word "activate bwc" in the recording mode so that the ZenCAM Body will start keyword identification according to the command and produce a short prompt tone.

After the prompt tone is produced, say the word "mute audio" within 3 seconds. The ZenCAM Body will mute the audio in the recording according to the command.

The audio recording status icon will change to the mute icon on the LCD (see the following figure), and the status light turns from solid red to solid yellow.

Mute Deactivation

Say the wake-up word "activate bwc" in the recording mode so that the ZenCAM Body will start keyword identification according to the command and produce a short prompt tone.

After the prompt tone is produced, say the word "unmute audio" within 3 seconds. The ZenCAM Body will unmute the audio in the recording according to the command.

The audio recording status icon will change to the mute icon on the LCD (see the following figure), and the status light turns from solid yellow to solid red.

Recording Marking

In the recording mode, press the MARK button of the ZenCAM Body to mark particular time points for the videos. Also, when the ZenCAM Body activates the alarm, it starts to mark automatically. Marking is convenient for the extraction of relevant evidence.

Stopping Recording

 Press and hold the record button.

Check the ZenCAM Body LCD. The recording is deactivated and the ZenCAM Body enters the standby mode in the following scenario: the recording icon and recording status icon disappear and the policeman ID appears, the status light turns from solid red to solid green, and the ZenCAM Body produces a long prompt tone.

Stealth Mode

In some scenarios, stealth is required in law enforcement. The law enforcement personnel can activate the stealth mode to prevent self-exposure due to sound and light indications on the ZenCAM Body. In the stealth mode, the LCD, prompt tone, status light, and recording light are turned off, but there are vibrations when recording is turned on or off.

Operating Instructions

Press the FN and MARK buttons at the same time and wait for the ZenCAM Body to enter the stealth mode.

 When ENTER STEALTH MODE is displayed on the LCD, wait for 5 seconds until the notification disappears. The ZenCAM Body enters stealth mode.

To restore the standby mode, repeat  to press the FN and MARK buttons at the same time and wait until the LCD restores the display. Then the ZenCAM Body changes from the stealth mode back to the standby mode or recording mode.

Privacy Mode

When police officers are in the changing room or other private areas, they can enter Privacy Mode. After enabling Privacy Mode, ZenCAM Body will not be linked by other devices for recording, and will turn off automatic recording, such as AI. For specific configuration parameters refer to ‘6.1.3.3 Button Settings’.

Press FN + Power button to ON/OFF Privacy Mode:

Battery

Charging the Battery

(1) Battery temperature less than 0 ℃ do not charge;.

(2)Battery temperature at 0℃-15.0℃, charge with 800mA 4.35V

(3)Battery temperature at 15.1℃-41.5℃, charge with 1.6A 4.35V

(4)Battery temperature at 41.6℃-47.0℃, charge with 1.0A 4.35V

(5)If the battery temperature exceeds 47.0℃, stop charging, then when the battery temperature drops to 41.5℃, charge with 1.0A 4.35V

Charging on a Dock

The single-slot dock is usually equipped on a police car and supports charging and data upload for a single ZenCAM Body.

 Ensure that the dock is powered on. The status light of a powered dock is blue (see the following figure).

Insert the ZenCAM Body vertically into the dock. The dock status light turns red, and the dock is successfully connected to the ZenCAM Body (see the following figure).

When a ZenCAM Body is not fully charged yet, the status light on ZenCAM Body is blinking. After the ZenCAM Body is fully charged, the status light on the ZenCAM Body turns solid.

Insert the battery into the dock. The battery light of the dock turns red or green. (If the battery is not fully charged yet, the battery light is red. If the battery is fully charged, the battery light is green. The following figure shows that the battery is fully charged and the battery light is green.)

Charging Status

If there is no video evidence that needs to be uploaded from the ZenCAM Body, the dock only charges the ZenCAM Body, and only the status bar and policeman ID are displayed on the LCD of the ZenCAM Body (see the following figure).

 

Charging on a Station

The Station is usually equipped in the police Station and supports the charging and data upload for multiple ZenCAM Body.

Ensure that the Station is powered on. The status light of a powered Station is blue (see the following figure).

Insert the ZenCAM Body vertically into the Station. The ZenCAM Body light on the Station turns red, indicating the connection is successful (the light indications are the same as the dock).

Insert the battery into the Station. The battery light of the Station turns red or green. (If the battery is not fully charged yet, the battery light is red. If the battery is fully charged, the battery light is green. The following figure shows that the battery is fully charged and the battery light is green.)

Taking out the Battery

Take out the battery from the ZenCAM Body according to the operations in the following figures.

Note: When take out the battery, you need to pull the sticker to the left side, but not upwards. 

Put battery into ZenCAM Body

When put battery into ZenCAM Body, placing the left side of the battery into the battery compartment so that the gold fingers are flush with the pins. Then press the right side of the battery into the battery compartment.

After inserting the upper battery cover protrusion against the groove, press the lower battery cover.

Press the corner of the battery cover to ensure the IP level.

High temperature protection

Charging protection:

The ZenCAM Body is going to stop charging when the temperature is higher than 47°C . When the temperature drops below 47 °C, ZenCAM Body will resume charging.

High temperature icon is displayed on ZenCAM Body LCD:

Discharging protection:

If the ZenCAM Body temperature is between 55° C - 60°C, it will remind you every 5 minutes (Beep and LCD).If the ZenCAM Body temperature is > 60°C, it will remind you first, then stop recording and shut down.

High temperature reminder is displayed on ZenCAM Body LCD:

Low Battery Level

When the battery level is lower than 20%, BATTERY LOW is displayed on the LCD of the ZenCAM Body (see the following figure), and short prompt tone are produced to remind the user that the ZenCAM Body is of low battery level and needs to be charged. The prompt will appear each time when the battery level drops by 5% until the ZenCAM Body is charged or is powered off due to insufficient power.

Battery status displayed on the LCD

Status Icon

Description

21

Fully charged (100%)

Sufficient power (99%-70%)

Moderate power (69%-30%)

Low power (29%-1%)

Empty battery holder 0%

Note: When the ZenCAM Body is charged, a lightning icon is displayed on the right side of the battery icon:

SIM Card

1.     When the ZenCAM Body plugin to the station/dock/type-c adapter charger, the 4G module will be disable, the module status will be: Off.

2.     The 4G will only work when pull out the ZenCAM Body from the station/dock/type-c adapter charger, the module status will be: On.

3.     You can check the 4G connection by the LCD:

Icon

Name

Description

4G connection signals

Able to search for and connect to 4G signals

No 4G connection

Unable to search for 4G signals

(No SIM card, SIM is broken)

Note: SIM card supports hot swapping, which takes effect within 3 minutes after plugging and unplugging. 

Resetting

Press and long hold the power button for 10s or press reset button within the battery hold for resetting. Resetting supports the ZenCAM Body hardware reboot, resetting user configuration is not included.

Open the rear cover of the ZenCAM Body and take out the battery.

Use the screwdriver or pen to press on the reset button or press and hold on the button for resetting (Resetting can only achieve the ZenCAM Body hardware reset, modifying relevant parameters is not supported).

After the reset, press the power button to restart the ZenCAM Body.

ZenCAM Body Configuration

Login page

Power on the dock or station. When you see that the station status light is on, the blue light indicates that the station has been powered on successfully

Connect the station to the Router through the network cable. When the light on the left side of the network port blinks green light, the station is connected to the network.

2

 Install the ZenCAM Body battery and insert it into the dock or station.

After ZenCAM Body inserting the station or Dock, ZenCAM Body will automatically obtain the IP address assigned by the router (DHCP mode). After successful acquisition, it will display the IP on the LCD screen (as shown in the figure below) for 5 seconds.

Open the browser(Chrome \ Edge \ Firefox \ Safari) and enter the ZenCAM Body IP address.

After the above processes are completed, you can log in to ZenCAM Body configuration for the first time. Enter the administrator user name and password (the default administrator user name and password are “admin”, and it is recommended to use the administrator account for subsequent operations. If you use an normal user account, some functions may not be available). Check the auto login option, and the login step will be skipped automatically next time. Click the login key at the bottom right to log in to the account.

When you see the following window, ZenCAM Body configuration login succeeds.

Playback Page

Choose the Playback:

Backup video

Select the date for which video playback is required. The green color is the date for which video is available, and the background color is the date for which no video is available. After selected, the date has a yellow box;

Select a time period and Click search;

Click the Download button to download videos local

 Playback

Click Playback button switch to playback page

Still need help? Ask the team