ZenduOne Platform – Indoor Tracking with Multi-Floor Visibility

Written By Support Team

Modern operations don’t stop at a single warehouse aisle or a ground-floor loading dock. Hospitals, logistics hubs, campuses, airports, hotels and multi-level parking facilities all share the same challenge: critical assets move constantly across multiple floors and buildings. Traditional GPS and outdoor trackers can’t see inside these environments, which leads to lost equipment, wasted time and higher operating costs.

ZenduOne’s Indoor Tracking Multi-floor capability is designed to solve that problem. By combining BLE beacons, asset tags, mobile and fixed gateways, and an indoor map view, ZenduOne lets you see every asset on every floor — with no blind spots across your buildings.

How Multi-Floor Indoor Tracking Works

At a high level, ZenduOne brings together three key elements:

  1. BLE-enabled asset tags and sensors

    • Small battery-powered beacons attached to pallets, carts, tools, medical devices, containers, etc.

    • Broadcast unique IDs and optional telemetry (temperature, motion, door status, etc.) at configurable intervals.

  2. Gateways on every floor

    • Fixed gateways (e.g., wired trackers or ceiling gateways) and/or mobile gateways (Fleet App acting as a BLE scanner).

    • Collect BLE signals, estimate proximity and send data to ZenduOne over Wi-Fi, cellular or Ethernet.

    • Multi-floor support ensures each gateway is associated with a building, floor and zone.

  3. ZenduOne Indoor Map & Asset Intelligence

    • A unified view that overlays assets on an indoor floor plan.

    • Filters by site, building, floor, zone, asset type and status.

    • Rules and alerts for when assets move between floors, remain idle too long, or leave/enter sensitive zones.

This architecture gives customers a single source of truth for where assets are right now—not just “in the building,” but on which floor and in which area.

Why It Matters for Customers

1. Faster “Find & Fix” Across Every Floor

In complex facilities, a surprising amount of time is wasted simply looking for things:

  • A nurse trying to find an infusion pump three floors up.

  • A warehouse worker hunting for a pallet jack that was left on a different level.

  • A technician trying to locate a specialized tool that moved to another zone.

With ZenduOne’s multi-floor indoor tracking:

  • Staff can search by asset name, tag, type or ID and instantly see its last known location on the correct floor.

  • Real-time and recent-history views show whether an asset is stationary, moving, or has just been relocated.

  • Operations teams can resolve issues (Find) and take action (Fix) in minutes instead of hours.

Impact:

  • Shorter delays in loading, unloading and staging.

  • Less back-and-forth communication (“Who has the cart?” “Which floor is the pallet on?”).

  • Higher staff productivity and smoother workflows.

2. Higher Asset Utilization and Lower Capital Spend

When you can’t see your assets, you tend to over-buy “just in case.” Equipment gets parked in a corner on another floor and effectively disappears from day-to-day operations.

Multi-floor visibility in ZenduOne directly addresses this:

  • Every asset tag is consistently visible and tied to a floor and zone.

  • Managers can see which equipment is overused, underused, or rarely moved.

  • Assets that sit idle on one floor while another area is short on equipment are easy to identify and rebalance.

This leads to:

  • Better utilization – using the assets you already own more effectively.

  • Smarter purchasing decisions – based on real usage data, not guesswork.

  • Reduced shrinkage – fewer “lost” or misplaced items that have to be replaced.

Impact:
Customers can buy less equipment, use more of what they own, and justify future capital investments with concrete data.

3. Better Service and Safety for Critical Assets

Some assets are more than just “nice to have”—they are mission-critical:

  • Medical devices and equipment in hospitals and clinics.

  • Temperature-sensitive goods such as vaccines, blood bags, food or chemicals moving through multiple floors in a facility.

  • High-value tools or components stored in secured areas.

ZenduOne’s multi-floor capabilities help protect these assets and keep them where they are needed most:

  • Location assurance: Know which floor, wing, or storage area a critical item is in at any given moment.

  • Condition monitoring (optional sensors): Track temperature, motion, door open/close and more, especially in multi-floor cold-chain or lab environments.

Impact:

  • Faster response times in patient care and time-sensitive workflows.

  • Lower risk of compliance breaches or asset misuse.

  • Improved safety and security for staff and customers.

Key Use Cases

Healthcare & Hospitals

  • Track infusion pumps, wheelchairs, diagnostic equipment and beds across multiple wards and floors.

  • Ensure key devices are always available near critical care units.

  • Reduce turnaround time for cleaning, maintenance and redeployment.

Warehouses & Distribution Centers

  • Locate pallet jacks, forklifts, RF scanners, carts and high-value inventory in multi-level fulfillment centers.

  • Improve picking and staging efficiency by knowing exactly where equipment and pallets are.

  • Combine indoor tracking with last-mile visibility for dock to doorstep coverage.

Corporate & Industrial Campuses

  • Track tools, shared equipment and mobile workstations across engineering labs, offices and storage areas.

  • Monitor movement between buildings and floors to optimize allocation and reduce losses.

Multi-Level Parking & Yard Operations

  • Track trailers, containers and specialized vehicles when parked on different levels or zones.

  • Help staff quickly locate units ready for dispatch.

Seamless Integration with the ZenduOne Ecosystem

Multi-floor indoor tracking is not an isolated module. It is part of the broader ZenduOne Platform, which already connects:

  • GPS telematics and vehicle trackers

  • OBD and CAN-bus data

  • BLE beacons for doors, temperature, motion and more

This means customers can:

  • View indoor and outdoor location on a single platform.

  • Correlate vehicle arrival/departure with asset movements between floors.

  • Use the same user permissions, reports and APIs for other ZenduOne modules.

Implementation Highlights

  • Flexible hardware mix: Support for multiple beacon vendors and gateway types (wired trackers, cellular gateways, Fleet App as BLE gateway).

  • Floor and zone configuration: Admins can define buildings, floors, rooms and zones directly in ZenduOne.

  • Role-based access: Limit who can see which buildings or floors, supporting multi-tenant or multi-department setups.

  • Scalable architecture: Start with a single building or floor and scale to large campuses over time.

Conclusion

ZenduOne’s Indoor Tracking Multi-floor capability fills a critical visibility gap inside complex facilities. By giving customers a precise view of which assets are on which floor and in which area, it:

  • Speeds up “find & fix” for staff,

  • Increases asset utilization and reduces unnecessary capital spend, and

  • Protects service levels and safety for the most critical equipment and goods.

In short, it turns multi-floor buildings from blind spots into fully visible, manageable and data-driven environments—all within the ZenduOne Platform they already trust.