Development In Progress
Simplify Fulfillment-to-Operations Experience
What it is: A streamlined, end-to-end Fulfillment-to-Operations experience in ZenduOne, combining hardware defaults, pre-onboarding automation, and a refreshed UI. Why it matters: Speeds up customer go-live by reducing manual steps, setup errors, and fragmented processes. Lowers operational workload and ensures consistent onboarding outcomes. Who it’s for: Customers and implementation/admin users needing a guided, reliable setup, and ZenduIT internal teams (fulfillment, support, ops) seeking faster time-to-value.
Support Team About 1 month ago
Roadmap
Development In Progress
Simplify Fulfillment-to-Operations Experience
What it is: A streamlined, end-to-end Fulfillment-to-Operations experience in ZenduOne, combining hardware defaults, pre-onboarding automation, and a refreshed UI. Why it matters: Speeds up customer go-live by reducing manual steps, setup errors, and fragmented processes. Lowers operational workload and ensures consistent onboarding outcomes. Who it’s for: Customers and implementation/admin users needing a guided, reliable setup, and ZenduIT internal teams (fulfillment, support, ops) seeking faster time-to-value.
Support Team About 1 month ago
Roadmap
Development In Progress
Implement New UI for Driver App
What it is: A comprehensive redesign of the ZenduOne Driver App that integrates dispatching, digital forms, compliance, and safety scoring into a unified "self-coaching" mobile interface. Why it matters: Operational Scalability: Reduces administrative burden on supervisors by empowering drivers to manage their own performance and compliance data. Enhanced Connectivity: Improves field efficiency through offline form support and centralized communication, ensuring drivers stay productive regardless of network availability. Who it’s for: Commercial fleet drivers and fleet managers overseeing large-scale operations (600+ drivers) who require streamlined workflows and real-time safety insights.
Support Team About 1 month ago
Roadmap
Development In Progress
Implement New UI for Driver App
What it is: A comprehensive redesign of the ZenduOne Driver App that integrates dispatching, digital forms, compliance, and safety scoring into a unified "self-coaching" mobile interface. Why it matters: Operational Scalability: Reduces administrative burden on supervisors by empowering drivers to manage their own performance and compliance data. Enhanced Connectivity: Improves field efficiency through offline form support and centralized communication, ensuring drivers stay productive regardless of network availability. Who it’s for: Commercial fleet drivers and fleet managers overseeing large-scale operations (600+ drivers) who require streamlined workflows and real-time safety insights.
Support Team About 1 month ago
Roadmap
Planned for Future Development
Fuel Card Provider Data Integrated into ZenduONE
What it is: A plug-and-play integration that brings fuel card transactions into ZenduONE and combines them with telematics data to deliver end-to-end fuel visibility, controls, and savings across the U.S. and Canada. Why it matters: -Helps fleets lower fuel cost per mile/km by turning fuel transactions and vehicle data into actionable insights on efficiency, waste, and savings opportunities. -Reduces fuel fraud and misuse through automated detection of suspicious transactions, policy violations, and driver/vehicle mismatches. -Eliminates manual reconciliation and reporting, saving administrative time and speeding up month-end close. Who it’s for: Fleet owners, fleet managers, finance teams, and operations teams managing fuel spend and driver behavior in the U.S. and Canada. Scope note: Initial release supports one or more fuel card providers with automated transaction ingestion, driver and vehicle matching, standardized fuel analytics, and exception reporting in ZenduONE.
Support Team About 1 month ago
Roadmap
Planned for Future Development
Fuel Card Provider Data Integrated into ZenduONE
What it is: A plug-and-play integration that brings fuel card transactions into ZenduONE and combines them with telematics data to deliver end-to-end fuel visibility, controls, and savings across the U.S. and Canada. Why it matters: -Helps fleets lower fuel cost per mile/km by turning fuel transactions and vehicle data into actionable insights on efficiency, waste, and savings opportunities. -Reduces fuel fraud and misuse through automated detection of suspicious transactions, policy violations, and driver/vehicle mismatches. -Eliminates manual reconciliation and reporting, saving administrative time and speeding up month-end close. Who it’s for: Fleet owners, fleet managers, finance teams, and operations teams managing fuel spend and driver behavior in the U.S. and Canada. Scope note: Initial release supports one or more fuel card providers with automated transaction ingestion, driver and vehicle matching, standardized fuel analytics, and exception reporting in ZenduONE.
Support Team About 1 month ago
Roadmap
Development In Progress
My Install Hub – Fleet Installation Marketplace & Mobile Workflow
What it is: A mobile marketplace and workflow app that connects fleets with certified installers and provides end-to-end visibility into device installation, bidding, and completion. Why it matters: Simplifies and accelerates device installations by replacing fragmented, manual coordination with a single mobile experience. Improves installation quality and accountability through standardized workflows, photo documentation, device testing, and real-time progress tracking. Who it’s for: Fleet managers and operations teams deploying telematics devices, as well as professional and in-house installation technicians. Scope note: Includes customer job posting and bid management, installer job and device logging, mobile-first installation workflows, and native integration with ZenduONE and Geotab for provisioning, testing, and status visibility.
Support Team About 1 month ago
Roadmap
Development In Progress
My Install Hub – Fleet Installation Marketplace & Mobile Workflow
What it is: A mobile marketplace and workflow app that connects fleets with certified installers and provides end-to-end visibility into device installation, bidding, and completion. Why it matters: Simplifies and accelerates device installations by replacing fragmented, manual coordination with a single mobile experience. Improves installation quality and accountability through standardized workflows, photo documentation, device testing, and real-time progress tracking. Who it’s for: Fleet managers and operations teams deploying telematics devices, as well as professional and in-house installation technicians. Scope note: Includes customer job posting and bid management, installer job and device logging, mobile-first installation workflows, and native integration with ZenduONE and Geotab for provisioning, testing, and status visibility.
Support Team About 1 month ago
Roadmap
Development In Progress
ZenduONE Native ELD (US & Canada Certified)
What it is: A fully certified Electronic Logging Device (ELD) solution for U.S. and Canadian fleets, natively integrated into the ZenduONE platform with dedicated driver and fleet manager experiences. Why it matters: Enables customers to meet ELD compliance requirements without relying on disconnected third-party systems. Centralizes compliance, driver logs, inspections, and diagnostics in a single, unified workflow, reducing operational friction and risk. Who it’s for: U.S. and Canadian fleets, fleet managers, and commercial drivers operating under ELD and HOS regulations. Scope note: Includes native compliance management in ZenduONE, seamless integration with an underlying certified ELD provider, synchronized driver and vehicle data, in-app driver workflows, and proactive identification of compliance risks and exceptions.
Support Team About 1 month ago
Roadmap
Development In Progress
ZenduONE Native ELD (US & Canada Certified)
What it is: A fully certified Electronic Logging Device (ELD) solution for U.S. and Canadian fleets, natively integrated into the ZenduONE platform with dedicated driver and fleet manager experiences. Why it matters: Enables customers to meet ELD compliance requirements without relying on disconnected third-party systems. Centralizes compliance, driver logs, inspections, and diagnostics in a single, unified workflow, reducing operational friction and risk. Who it’s for: U.S. and Canadian fleets, fleet managers, and commercial drivers operating under ELD and HOS regulations. Scope note: Includes native compliance management in ZenduONE, seamless integration with an underlying certified ELD provider, synchronized driver and vehicle data, in-app driver workflows, and proactive identification of compliance risks and exceptions.
Support Team About 1 month ago
Roadmap
Development In Progress
Enhanced ZenduONE <> Geotab Integration
Goal: Deepen ZenCAM integration in the Geotab ecosystem for a better customer experience Why it matters: Geotab users of ZenduONE usually struggle in managing two systems at the same time, with this approach we are trying to consolidate both apps into one Who it’s for: Geotab customers using ZenCAM
Support Team About 1 month ago
Roadmap
Development In Progress
Enhanced ZenduONE <> Geotab Integration
Goal: Deepen ZenCAM integration in the Geotab ecosystem for a better customer experience Why it matters: Geotab users of ZenduONE usually struggle in managing two systems at the same time, with this approach we are trying to consolidate both apps into one Who it’s for: Geotab customers using ZenCAM
Support Team About 1 month ago
Roadmap
Development In Progress
360° Asset Visibility: Smarter, Connected Fleet Management
What it is: A 360° end-to-end asset visibility and maintenance experience that unifies detection, diagnosis, recommendations, execution, and proof into a single AI-supported workflow. Why it matters: Eliminates fragmented data and reactive maintenance by centralizing insights from telematics, inspections, fuel cards, work orders, and compliance systems. Enables fleet teams to act faster, more confidently, and measure the impact of maintenance decisions. Who it’s for: Fleet operations teams (maintenance and dispatch), as well as operations and finance leaders seeking lower downtime, reduced total cost of ownership, and clear ROI per asset. Scope note: Covers the full maintenance lifecycle, from detection to proof of completed actions, supported by AI-driven recommendations.
Support Team 4 months ago
Roadmap
Development In Progress
360° Asset Visibility: Smarter, Connected Fleet Management
What it is: A 360° end-to-end asset visibility and maintenance experience that unifies detection, diagnosis, recommendations, execution, and proof into a single AI-supported workflow. Why it matters: Eliminates fragmented data and reactive maintenance by centralizing insights from telematics, inspections, fuel cards, work orders, and compliance systems. Enables fleet teams to act faster, more confidently, and measure the impact of maintenance decisions. Who it’s for: Fleet operations teams (maintenance and dispatch), as well as operations and finance leaders seeking lower downtime, reduced total cost of ownership, and clear ROI per asset. Scope note: Covers the full maintenance lifecycle, from detection to proof of completed actions, supported by AI-driven recommendations.
Support Team 4 months ago
Roadmap
Development In Progress
Trimming and Assessing Alternative Hardware
What it is: Refining our hardware portfolio to deliver robust, reliable, and easy-to-deploy solutions for asset and vehicle tracking. Why it matters: Reduces configuration-related issues by over 50%, boosting customer confidence. Enables true plug-and-play implementation across our ecosystem. Who it’s for: Customers and internal teams relying on dependable hardware for tracking and deployment.
Support Team 4 months ago
Roadmap
Development In Progress
Trimming and Assessing Alternative Hardware
What it is: Refining our hardware portfolio to deliver robust, reliable, and easy-to-deploy solutions for asset and vehicle tracking. Why it matters: Reduces configuration-related issues by over 50%, boosting customer confidence. Enables true plug-and-play implementation across our ecosystem. Who it’s for: Customers and internal teams relying on dependable hardware for tracking and deployment.
Support Team 4 months ago
Roadmap
Planned for Future Development
WhatsApp Alerts & Notifications Integration
What it is: A native integration that allows ZenduONE to deliver critical alerts and notifications directly to customers via WhatsApp. Why it matters: Increases visibility and responsiveness for time-sensitive alerts by using a high-engagement messaging channel customers already rely on. Improves safety, compliance, and operational outcomes by reducing missed or delayed notifications compared to email-only or in-app alerts. Who it’s for: Fleet managers, operations teams, and customers who need immediate awareness of critical ZenduONE alerts. Scope note: Initial release supports approved WhatsApp message templates for select alert types, with self-service customer opt-in, automated event triggering from ZenduONE, and a compliant, production-ready integration designed to scale to additional alerts over time.
Support Team 4 months ago
Roadmap
Planned for Future Development
WhatsApp Alerts & Notifications Integration
What it is: A native integration that allows ZenduONE to deliver critical alerts and notifications directly to customers via WhatsApp. Why it matters: Increases visibility and responsiveness for time-sensitive alerts by using a high-engagement messaging channel customers already rely on. Improves safety, compliance, and operational outcomes by reducing missed or delayed notifications compared to email-only or in-app alerts. Who it’s for: Fleet managers, operations teams, and customers who need immediate awareness of critical ZenduONE alerts. Scope note: Initial release supports approved WhatsApp message templates for select alert types, with self-service customer opt-in, automated event triggering from ZenduONE, and a compliant, production-ready integration designed to scale to additional alerts over time.
Support Team 4 months ago
Roadmap
Development In Progress
Safety That Runs Itself – AI-Driven Risk Detection and Coaching
What it is: An AI-driven, self-sustaining safety system that automatically detects risky driving behaviors, delivers coaching, and measures improvement to create safer fleets. Why it matters: Reduces risky driving events while increasing driver engagement and improving behaviors through structured, actionable coaching. Saves manager time on safety administration and provides measurable ROI and progress tracking across the fleet. Who it’s for: Fleet managers and drivers looking for automated, data-driven safety improvement and consistent behavioral coaching. The process follows a structured cycle built around five key stages: Detect: Establish intelligent, default safety rules within the system that can be automatically enabled and fine-tuned based on customer preferences. Diagnose: The Safety AI Engine analyzes driving data and outputs one specific, high-impact insight per driver per week, guiding precise next-best actions. Coach: Each driver receives one insight, one actionable ask, and one incentive through short, non-intrusive audio or in-app prompts designed to be clear, quick, and motivational. Prove: Fleet managers gain full visibility into who was coached, what improvements occurred, and what actions remain pending, ensuring accountability and measurable progress. Reward: Drivers are recognized through a points-based system for consistent engagement and behavioral improvement, while managers receive weekly recognition digests showcasing top performers and progress metrics. The system operates on a structured cadence designed for ongoing engagement and accountability: Daily: Drivers receive a micro-feed with their top 1–2 behaviors and a short improvement tip, while managers view a critical event summary and a list of ignored coaching prompts. Weekly: Drivers get a 15-second performance recap including their streak progress and a single new goal (“ask”), while managers receive a digest summarizing coaching coverage, top improvers, risk hotspots, and three recommended actions. Monthly: Managers are provided with a trend report and ROI summary, along with a team recognition list highlighting high-performing and consistently improving drivers. This roadmap represents a shift from reactive safety management to proactive, automated improvement, ensuring every mile driven is smarter, safer, and supported by actionable insights. Through automation, data intelligence, and behavior-based recognition, safety begins to run itself—empowering drivers, managers, and organizations alike.
Support Team 4 months ago
Roadmap
Development In Progress
Safety That Runs Itself – AI-Driven Risk Detection and Coaching
What it is: An AI-driven, self-sustaining safety system that automatically detects risky driving behaviors, delivers coaching, and measures improvement to create safer fleets. Why it matters: Reduces risky driving events while increasing driver engagement and improving behaviors through structured, actionable coaching. Saves manager time on safety administration and provides measurable ROI and progress tracking across the fleet. Who it’s for: Fleet managers and drivers looking for automated, data-driven safety improvement and consistent behavioral coaching. The process follows a structured cycle built around five key stages: Detect: Establish intelligent, default safety rules within the system that can be automatically enabled and fine-tuned based on customer preferences. Diagnose: The Safety AI Engine analyzes driving data and outputs one specific, high-impact insight per driver per week, guiding precise next-best actions. Coach: Each driver receives one insight, one actionable ask, and one incentive through short, non-intrusive audio or in-app prompts designed to be clear, quick, and motivational. Prove: Fleet managers gain full visibility into who was coached, what improvements occurred, and what actions remain pending, ensuring accountability and measurable progress. Reward: Drivers are recognized through a points-based system for consistent engagement and behavioral improvement, while managers receive weekly recognition digests showcasing top performers and progress metrics. The system operates on a structured cadence designed for ongoing engagement and accountability: Daily: Drivers receive a micro-feed with their top 1–2 behaviors and a short improvement tip, while managers view a critical event summary and a list of ignored coaching prompts. Weekly: Drivers get a 15-second performance recap including their streak progress and a single new goal (“ask”), while managers receive a digest summarizing coaching coverage, top improvers, risk hotspots, and three recommended actions. Monthly: Managers are provided with a trend report and ROI summary, along with a team recognition list highlighting high-performing and consistently improving drivers. This roadmap represents a shift from reactive safety management to proactive, automated improvement, ensuring every mile driven is smarter, safer, and supported by actionable insights. Through automation, data intelligence, and behavior-based recognition, safety begins to run itself—empowering drivers, managers, and organizations alike.
Support Team 4 months ago
Roadmap
Planned for Future Development
Intelligent Workflow Automation for Driver Operations
What it is: An intelligent, automation-driven workflow system that guides drivers through every step of their day while ensuring operational efficiency and 100% compliance. Why it matters: Reduces dispatcher dependency and guesswork, enabling seamless, contact-free driver operations. Improves on-time arrivals, lowers dwell times, increases compliance accuracy, and streamlines reporting. Who it’s for: Drivers, fleet managers, and operations teams seeking automated, context-aware workflows and real-time operational insights. Scope note: Covers the full driver workflow—from login and pre-trip inspections to job execution, exception handling, and end-of-day reporting—leveraging geofences, BLE tags, dashcams, and sensor signals.
Ankita Raj 7 months ago
Roadmap
Planned for Future Development
Intelligent Workflow Automation for Driver Operations
What it is: An intelligent, automation-driven workflow system that guides drivers through every step of their day while ensuring operational efficiency and 100% compliance. Why it matters: Reduces dispatcher dependency and guesswork, enabling seamless, contact-free driver operations. Improves on-time arrivals, lowers dwell times, increases compliance accuracy, and streamlines reporting. Who it’s for: Drivers, fleet managers, and operations teams seeking automated, context-aware workflows and real-time operational insights. Scope note: Covers the full driver workflow—from login and pre-trip inspections to job execution, exception handling, and end-of-day reporting—leveraging geofences, BLE tags, dashcams, and sensor signals.
Ankita Raj 7 months ago
Roadmap
Under Review
Tags: Connecting Modules
Tags is going to help bring all the modules of the platform together and converse with each other.
Kesh Gill 8 months ago
Roadmap
Under Review
Tags: Connecting Modules
Tags is going to help bring all the modules of the platform together and converse with each other.
Kesh Gill 8 months ago
Roadmap
Development In Progress
Bus/Shuttle Management Module Live in ZenduONE
What it is: A comprehensive school and shuttle transportation suite that integrates automated route planning, real-time parent tracking via a new NativeScript mobile app, and seamless School Information System (SIS) data synchronization. Why it matters: Operational Efficiency: Drastically reduces administrative overhead by automating route creation and data entry, allowing staff to manage complex logistics with 40% faster workflows. Safety & Transparency: Enhances student safety and parental peace of mind through real-time boarding verification (RFID/Barcode) and instant notifications for arrivals or delays. Who it’s for: School district administrators, shuttle fleet operators, and parents/guardians requiring reliable, real-time visibility into transportation services.
Kesh Gill 8 months ago
Roadmap
Development In Progress
Bus/Shuttle Management Module Live in ZenduONE
What it is: A comprehensive school and shuttle transportation suite that integrates automated route planning, real-time parent tracking via a new NativeScript mobile app, and seamless School Information System (SIS) data synchronization. Why it matters: Operational Efficiency: Drastically reduces administrative overhead by automating route creation and data entry, allowing staff to manage complex logistics with 40% faster workflows. Safety & Transparency: Enhances student safety and parental peace of mind through real-time boarding verification (RFID/Barcode) and instant notifications for arrivals or delays. Who it’s for: School district administrators, shuttle fleet operators, and parents/guardians requiring reliable, real-time visibility into transportation services.
Kesh Gill 8 months ago
Roadmap
Under Review
Your New Dashboard: A Sneak Peek into What’s Coming
We’re thrilled to announce that a brand-new Dashboard Module is coming to your platform! Designed with your needs in mind, this feature will transform the way you view and interact with your data, providing actionable insights at your fingertips. Here’s what you can expect as we roll out this exciting update: Real-Time Metrics: Stay on top of your performance with updates on key metrics. Data Visualizations: Easy-to-read charts, graphs, and tables to identify trends and insights at a glance. One-Click Reports: Generate, schedule, and share reports directly from the dashboard. Seamless Navigation: Access all critical data points in one place for improved workflow efficiency. Enhanced Filtering: Slice and dice data by dates, assets, groups, drivers or other relevant criteria. Customizable Widgets: Personalize your dashboard with widgets that display the data most relevant to your operations. Team Collaboration: Share dashboards or specific views with team members to keep everyone aligned. How This Benefits You Faster Decisions: Clear, real-time data means quicker and more confident decision-making. Time Savings: Eliminate manual tracking by accessing all your key metrics in one place. Actionable Insights: Gain visibility into trends and areas for improvement to stay ahead of the curve. Stay tuned for the launch date and look out for training materials to help you unlock the full potential of this powerful new tool!
Kesh Gill 8 months ago
Roadmap
Under Review
Your New Dashboard: A Sneak Peek into What’s Coming
We’re thrilled to announce that a brand-new Dashboard Module is coming to your platform! Designed with your needs in mind, this feature will transform the way you view and interact with your data, providing actionable insights at your fingertips. Here’s what you can expect as we roll out this exciting update: Real-Time Metrics: Stay on top of your performance with updates on key metrics. Data Visualizations: Easy-to-read charts, graphs, and tables to identify trends and insights at a glance. One-Click Reports: Generate, schedule, and share reports directly from the dashboard. Seamless Navigation: Access all critical data points in one place for improved workflow efficiency. Enhanced Filtering: Slice and dice data by dates, assets, groups, drivers or other relevant criteria. Customizable Widgets: Personalize your dashboard with widgets that display the data most relevant to your operations. Team Collaboration: Share dashboards or specific views with team members to keep everyone aligned. How This Benefits You Faster Decisions: Clear, real-time data means quicker and more confident decision-making. Time Savings: Eliminate manual tracking by accessing all your key metrics in one place. Actionable Insights: Gain visibility into trends and areas for improvement to stay ahead of the curve. Stay tuned for the launch date and look out for training materials to help you unlock the full potential of this powerful new tool!
Kesh Gill 8 months ago
Roadmap
Development In Progress
Implementing Custom Measurements for sensor and PTOs
What it is: A feature that allows customers to create and track custom measurements for sensors and PTOs (Power Take-Offs). Why it matters: Enables tailored monitoring of equipment performance and operational metrics. Supports better decision-making and efficiency for diverse fleet and asset needs. Who it’s for: Fleet managers, operations teams, and maintenance staff who rely on sensor and PTO data for monitoring and optimization.
Kesh Gill 8 months ago
Roadmap
Development In Progress
Implementing Custom Measurements for sensor and PTOs
What it is: A feature that allows customers to create and track custom measurements for sensors and PTOs (Power Take-Offs). Why it matters: Enables tailored monitoring of equipment performance and operational metrics. Supports better decision-making and efficiency for diverse fleet and asset needs. Who it’s for: Fleet managers, operations teams, and maintenance staff who rely on sensor and PTO data for monitoring and optimization.
Kesh Gill 8 months ago
Roadmap
Planned for Future Development
Select vehicles from driver app & Auto-assign/un-assign - Work Module
After logging into the driver app, drivers are prompted to select a vehicle from an available vehicle list. Once a vehicle is selected, the driver is automatically assigned to that vehicle in the system. The driver’s name appears linked to the vehicle on dispatch, overview, and reporting pages. If the driver logs out, the system automatically unassigns the driver from the vehicle. If a driver attempts to log in without selecting a vehicle, a prompt/error message appears (e.g., "Please select a vehicle before proceeding"). The vehicle list only shows available (non-assigned) vehicles. If a vehicle becomes unavailable (already assigned by someone else during selection), user is notified in real-time.
Kesh Gill 8 months ago
Roadmap
Planned for Future Development
Select vehicles from driver app & Auto-assign/un-assign - Work Module
After logging into the driver app, drivers are prompted to select a vehicle from an available vehicle list. Once a vehicle is selected, the driver is automatically assigned to that vehicle in the system. The driver’s name appears linked to the vehicle on dispatch, overview, and reporting pages. If the driver logs out, the system automatically unassigns the driver from the vehicle. If a driver attempts to log in without selecting a vehicle, a prompt/error message appears (e.g., "Please select a vehicle before proceeding"). The vehicle list only shows available (non-assigned) vehicles. If a vehicle becomes unavailable (already assigned by someone else during selection), user is notified in real-time.
Kesh Gill 8 months ago
Roadmap
Under Review
Real-time progress of drivers on Overview Page - Work Module
Overview page displays each driver's job stops and current progress in real time. Progress is shown in a clear visual format (e.g., progress bar, status indicators like "Completed," "In Progress," "Not Started"). Updates happen automatically without requiring a manual refresh. Clicking on a driver’s progress shows more detailed stop-by-stop statuses. System handles updates without page lag or major performance issues.
Kesh Gill 8 months ago
Roadmap
Under Review
Real-time progress of drivers on Overview Page - Work Module
Overview page displays each driver's job stops and current progress in real time. Progress is shown in a clear visual format (e.g., progress bar, status indicators like "Completed," "In Progress," "Not Started"). Updates happen automatically without requiring a manual refresh. Clicking on a driver’s progress shows more detailed stop-by-stop statuses. System handles updates without page lag or major performance issues.
Kesh Gill 8 months ago
Roadmap