ZenANCHOR and ZenANCHOR+ Setup and Configuration

written by Nathan T., last updates Aug 1, 2025

Written By Support Team

Introduction

Welcome to the guide on ZenAnchor and ZenAnchor+! The ZenAnchor and ZenAnchor+ act as a gateway to collect beacon data from ZenBEACONS and transmit the data back to the ZenduONE platform. This guide will teach you how to set up and configure your ZenAnchor and ZenAnchor+ Indoor Gateways. This will allow you to set them up so they are ready to be added to a database and used with the Zenduit Indoor Tracking Solution.

Configuring the Gateway

Access Gateway Settings

  1. Ensure that the Indoor Gateway is plugged in. The gateway should begin to flash red quickly. Give it a minute until you see a slower periodic red flashing light.

  1. Then connect to the WiFi hotspot of the Indoor Gateway. Open your wifi settings on your device and connect to the wifi network ending in the serial number of the device, the password is 12345678. The serial number of the device can be found on the back of the device for the ZenAnchor or on the inside of the lid for the ZenAnchor+.

  2. One connected, go to your web browser and go to 192.168.8.1 and log in with username: admin and password: admin

Great! Now you have access to the gateway’s configuration settings.

Configure the Cloud Settings

In order to send the data from the gateway to the ZenduONE platform, we’ll need to change the cloud settings so that the data can be sent to our servers via HTTP access. To do this:

  1. Go to Service > Cloud Settings

  2. Change Service Access to HTTP

  3. Type the following into the URL : https://trax-beacon-service.zenduit.com/callback/kkm

  4. Set Authentication to None

  5. Set Max Packet Size (KB) to 10

  6. Press Save & Apply, you should see a success message

Configure the Network Settings

The gateways can connect via Cellular, Ethernet, or WiFi to transmit data. To change network settings, navigate to Network > Interface.

Cellular Connection

  1. Change Wan Mode to Cellular

  2. Change the APN corresponding to the APN of your sim provider

  3. Leave Pin Code, PAP/CHAP username, PAP/CHAP password empty (unless applicable according to your sim provider, then fill it in accordingly)

  4. Set PDP Type to AUTO

  5. Set Authentication Type to NONE

  6. Set Web Portal to ACCEPT

  7. Hit Save and Apply

  8. Wait for the system to reboot and then you will see a slow flashing red light

  9. This red light should change to green if the device has successfully connected

Ethernet Connection

  1. Connect the Ethernet cable to the Ethernet port of the Gateway. You can find the ethernet port on the backside of the ZenAnchor and along the wire for the ZenAnchor+.

  2. Change Wan Mode to Ethernet

  3. Set DHCP accordingly

  4. Set Web Portal to ACCEPT

  5. Hit Save and Apply

  6. Wait for the system to reboot and then you will see a slow flashing red light

  7. This red light should change to green if the device has successfully connected

Wifi Connection

  1. Change Wan Mode to WiFi

  2. Use Nearby WLAN to find your WiFi network

  3. Set Encryption to WPA2-PSK

  4. Set Cipher to auto

  5. Enter your Wifi Password in Key

  6. Set DHCP to dhcp

  7. Set Web Portal to ACCEPT

  8. Hit Save and Apply

  9. Wait for the system to reboot and then you will see a slow flashing red light

  10. This red light should change to green if the device has successfully connected

Conclusion

Awesome, the gateways are now configured and ready to be uploaded and used on the ZenduONE platform. See articles below to learn more about uploading and using these gateways in our ZenduONE Indoor Tracking Solution!

[Coming Soon]