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1. Introduction

ZenCAM Cargo integrates seamlessly into the fleet management system, offering efficient real-time cargo monitoring, intelligent AI features, and remote access. It is suitable for all cargo container types and provides real-time insights into cargo loading, unloading, and door status, enhancing security and management.

2. Overview

The ZenCAM Cargo is a highly integrated AI-powered device designed for monitoring cargo volumes, detecting door status, and providing video surveillance services. It supports 4K and 1080p video recording, features built-in Bluetooth, GPS, and a 4G network connection for real-time monitoring and data transmission. It can be powered via the vehicle's ACC or from the power supply of the width indicator lights.

2.1 System wiring - power supply from width indicator lights

2.2 System wiring - power from vehicle ACC

3. Pre-Installation Checklist

3.1 Tools and Equipment

1		Common screwdriver kit	Tighten screws, optional	1pc
2		Crowbar	Pry up the vehicle panel	1pc
3		Ties	Bundle cables	Prepare as needed
4		Dry cleaning cloth	Clean the dashboard	1pc
5		Mobile phone/Pad	Install the Veyes App for video preview and parameter configuration	1pc
6		Steel tape	Measure the installation height of the camera and other scenarios	1pc
7		Mark pen	Mark lines for Dashcam installation	1pc
8		Cutting nippers	Cut and strip wires	1pc
9		Insulated rubber tape	Wrap wire ends	1pc
10		Scissors	Cut insulated rubber tape or wire clip	1pc
11		Multimeter	Locate vehicle power supply, measure the conduction of harness, and measure pulse signal	1pc
12		Waterproof tape	Waterproof protection for outdoor wire connectors	1pc
13		Hole and Poke Tool	It is used to poke a wire to add external wire connections	1 Set
14		Fuse Add a Circuit	Connections To add a extra fuse line on the current running electrical fuse	2 per Camera
15		Fuse Link	To add fuse for safety before any external connection	2 Per Camera
16		Soldering Iron	It is used to solder the connection	1
17		Soldering Tool	Need to solder	1
18		Fuses	Use max 5 amp	As needed
19		Portable Drill	Drill holes of various sizes	1
20		High-speed drill bits	For body drilling	Various sizes
21		Hole Saw	For body drilling	At least 1 x 30mm
22		Caulking Gun	For applying sealant	1
23		Sealant	Body hole sealing and waterproofing	1
24		Bellows	To protect cables	Dependent on length of cable going from ZenCAM Cargo to power supply
25		Cable Clips	To hold cables in place	60
26		Ladder		1
27		AA batteries	For door sensors	2/door sensor

3.2. Safety Precautions

1. Ensure the vehicle is turned off and parked in a safe, stable environment.

2. The vehicle should be on a flat surface to prevent any movement during installation.

3. Wear protective gear as necessary (gloves, eyewear).
   

3.3 Confirm ZenCAM Cargo equipment and accessories .

4. Installation Process

4.1 Insert the SIM and Micro SD Card

1. Open the ZenCAM Cargo device cover using a screwdriver.

2. Insert the Nano SIM card and secure it in place.

3. Insert the Micro SD card into the rotating slot, then close and secure the cover.

4. Switch the main power to ON, replace the cover and lock it.

4.2 Install the ABS Power Box

Using the calibration sheet, mark the installation location for the ABS Power Box inside the cargo box, ensuring clearance for door movement. Make sure you open the door to ensure it does not hit the battery box.

Use a 3.5mm drill bit to drill a small hole at the location where the battery box screws will be installed

Drill a 30mm hole for the connecting wires between the device and the power box. Drill a smaller pilot hole first to make it easier

Secure the ABS Power Box to the cargo box using screws and an electric drill.

Pass the ZenCAM Cargo tail wires through the hole and connect them to the power box.

4.3 Install the ZenCAM Cargo

Position the ZenCAM Cargo inside the cargo box near the rear door, parallel to the ground.

Using the calibration sheet, mark screw hole positions and drill 3.5mm holes for mounting.

Pass the ZenCAM Cargo tail wires through the drilled hole to connect to the power box. Use waterproof rubber plugs to cover the connecting wires, and then install the waterproof rubber plugs in the opening of the cargo box. Connect the connectors of GPS antenna, 4G antenna, power cable, etc. Adjust the wires positions so that they are easy to seal.

Use a caulking gun to apply sealant to seal the hole and ensure waterproofing.

After applying the sealant, close the battery box cover and tighten the locking screw.

4.4 Connect to Vehicle Power

For detachable cargo boxes, connect the system to the width indicator light power supply. For non-detachable cargo boxes, connect the system to the vehicle’s ACC power

Use a multimeter to confirm the power supply and ground wire for the connection

The wiring path of each vehicle will be different according to the model. For a straight truck, use a tape measure to measure the distance between the ACC line, the ground line and the host OR if in a tractor/trailer scenario, use a tape measure to measure the width indicator light power line, ground line to the main. Refer to the diagrams below:

Connect the connecting wire in the device accessories to the tail wire connector of the host

Connect the DC IN+ and ACC of the accessory cable together.

Find the cargo box through hole where the power cord is passed from the inside of the car to the outside of the car, and make sure the power cord can pass through

Prepare power cables of corresponding length based on the estimated length of power cables required from the device to the power supply location

Connect one end of the power cord to the device's accessory cable, and the other end to the vehicle's ACC and ground wires.

The power cable is connected to the vehicle's ACC and GND:

Put the power cord into the corrugated tube

Pass the power cord through the hole in the cargo box. Use glue, cable clips, cable ties, etc. to secure the wiring.

Route the power cable from the outside of the cargo box to the vehicle ACC and ground wire at a suitable location on the bottom of the vehicle. You can follow the original route of the vehicle

The power cables routed outside the vehicle need to be secured with cable ties to prevent damage due to large vibrations, friction, etc.

4.5 Install the Door Sensor

First, select the appropriate installation location for the door sensor and magnet. Use a marker to mark the screw locations. Insert the batteries into the sensors.

Use a 3.5mm drill bit to drill a small hole to facilitate the installation of the fixing screws later.

Place the door sensor at the installation location, use an electric drill to drive the fixing screws into the screw holes, and fix the door sensor and magnet.

Install the door sensor on the side or top edge of the door, ensuring no interference with door movements.

Tighten screws to secure the door sensor, ensuring it is waterproof.

5 Perform AI Calibration

Before calibration, the equipment needs to be installed and the inside of the cargo box must be empty

Download the Veyes app from the links below:

1. IOS

2. Android
   

Connect to the ZenCAM Cargo device hotspot (Ensure connected to the cargo camera 0F0)

Launch Veyes application and ensure you are connected to the camera and enter the following credentials:

Username: admin

Password: For password contact our support at support@zenduit.com +1 (855) 936-3848 x 2

Click “AI Calibration” on the “Preview” page

Click the "Cargo Box" entry to enter the calibration settings interface

Click the calibration menu in the lower right corner to enter the calibration settings interface

Click the "Settings" menu below to enter the "Calibration Parameters Settings" interface

In the "Calibration Parameters Settings" interface, set the length, width, height of the vehicle cargo box and the equipment installation position. Set the calibration parameter table as shown in the figure below, set the correct values and save.

Click ‘Save’ and then proceed with the AI calibration in the app.

Confirm calibration by clicking ‘Calibrate’ to complete the process.

Common Installation Errors & Troubleshooting

1. Error: Device not powering on

   • Solution: Ensure the power connections are secure and verify the vehicle’s power system compatibility.

2. Error: GPS signal is weak

   • Solution: Confirm that the ZenCAM Cargo is installed in a location with a clear view of the sky.

3. Error: Bluetooth door sensor not responding

   • Solution: Ensure the sensor is within 2 cm of the device and check for any obstructions that could block the signal.

Post-Installation Validation & Testing

1. Check Device Power: Ensure the ZenCAM Cargo powers on and all status lights are green.

2. Verify GPS Functionality: Confirm that the GPS location is accurate by testing the device's real-time tracking.

3. Test Door Sensor: Trigger the door sensor with a magnet to verify the status light changes.

4. Run AI Calibration: Confirm that the AI calibration process completes successfully and accurately tracks cargo information.

Support and Contact Information

For any assistance during the installation process or troubleshooting, please contact our support team at support@zenduit.com or call +1 (855) 936-3848 x 2. You can also visit the Zenduit platform to submit a support ticket.