ZenTRACK Power+

Written By Support Team

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TLW2-12B-User-Manual.pdf

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Installation Video

Product Overview: ZenTRACK Power+ is a state-of-the-art asset tracking device using GNSS and LTE technologies for real-time tracking and monitoring of valuable assets, designed for fleet management, equipment monitoring, logistics, and vehicle rental applications.

Key Features:

  • Real-Time Tracking: Accurate, live location data transmission

  • Geo-Fencing: Virtual boundaries with entry/exit alerts

  • Movement Alerts: Unauthorized movement and tampering notifications

  • Long Battery Life: Extended operational periods without frequent recharging

  • Rugged Design: Built to withstand harsh environmental conditions

Pre-Installation Checklist:

  • Device Preparation: Unpack, inspect, charge fully, test functionality

  • Tools & Materials: Mounting brackets, screws, screwdriver, specified accessories

  • Location Selection: Clear sky view, avoid metal obstructions

  • Testing: Verify GPS signal acquisition and platform communication

Installation Process

Step 1: Unboxing

Inside the box, you will find:

  • ZenTrack Power+ device

  • Configuration cable

  • Mounting screws

Step 2: Device Overview

  • Can be used as a standalone device or through hardwiring.

  • Status lights (located at the bottom):

    • Battery level

    • Cellular connectivity

    • GPS signal latch

Step 3: Insert the SIM Card

  1. Unscrew and remove the back cover.

  2. Locate the ON/OFF switch and SIM card slot.

  3. Insert the SIM card into the slot until you hear a click.

    • Push again to release if needed.

  4. Ensure the SIM card is secured for proper connectivity.

  5. Turn power switch from OFF to ON position

  6. Close rear cover and secure tightly with screws

Step 4: Power On

  • Switch the device ON.

  • Watch the status lights:

    • Blinking = searching for network/GPS

    • Solid = successfully connected

Step 5: Hardwire Installation (Optional)

  1. Open the wiring cover.

  2. Connect the extension cable.

  3. Use only 3 wires:

    • Red = Constant Power (12V–24V)

    • Black = Ground (Negative)

    • White = Accessories / Ignition

  4. Tighten all connections securely to avoid loose wiring.

Critical Installation Requirements:

  • Waterproof Sealing: VERY IMPORTANT to fix all 4 rear cover screws to prevent water damage

  • Power Switch: Device ships in OFF position - must turn ON during setup

  • Orientation: "This Side Towards Sky" label must face upward for optimal GPS reception

Mounting Options:

  • Primary: Four self-tapping screws to flat surface (don't overtighten)

  • Alternative: Zip ties, industrial Velcro, or 3M double-backed tape

  • Flexibility: Can install vertically or sideways if GPS antenna points skyward

Installation Location Guidelines:

  • Optimal: Clear sky view for GPS signal, avoid metallic enclosures

  • Prohibited: Trailer rear doors, flatbeds, chassis

  • Recommended: Trailer roof (bridge clearance), trailer front below roofline

  • Avoid: Physical damage areas, emission sources, communication interference

Wiring & Power Connection:

  1. Untighten tracker cap

  2. Connect extension cable until firmly seated

  3. Tighten cap completely (critical for moisture protection)

  4. Use pinout chart on device for power source connections

Comprehensive Troubleshooting:

  • Connection Issues: Check APN/IP settings, SIM compatibility, server whitelist, balance/signal

  • Offline Status: Verify power connections, network coverage, data limits

  • Location Problems: Ensure proper orientation, satellite coverage, account for urban drift

  • Command Issues: Check formatting, SIM insertion, network availability

Key Advantages Over Standard ZenTRACK Power:

  • Enhanced Battery: Longer operational life

  • Advanced Features: Geo-fencing, movement alerts, light sensor

  • Improved Ruggedness: Better environmental protection

  • Professional Installation: More comprehensive setup requirements