January 16th, 2026

Better insight into panic and door sensor events

Description

We’ve enhanced the video capture duration for Panic Button and Door Sensor events to provide greater visibility into critical incidents. These events now automatically include longer video footage, helping teams better understand what happened before and after an event was triggered.

Key Points

  • Panic Button and Door Sensor (open/close) events now include 40 seconds of video by default

  • The extended duration captures more context before and after the event trigger

  • No additional configuration is required, this update is applied automatically

  • Helps improve incident review, investigation, and response accuracy

Why This Matters

Having additional video context around critical events is essential for effective decision-making. The extended video duration allows safety teams, fleet managers, and supervisors to clearly see what led up to an incident and what happened immediately after. This improves incident analysis, reduces uncertainty, and supports faster, more confident responses during safety reviews and investigations.